Shipping policy

Shipping Policy

Last updated: May 1, 2026

Legacy Autobody Supply ships professional auto body supplies to customers in the United States, subject to product availability, carrier service areas, and product-specific shipping restrictions.

Order Processing

Orders are typically processed during normal business days, excluding weekends and holidays. Processing times can vary based on product availability, order volume, supplier availability, weather, carrier delays, and whether an item requires special handling.

Shipping Rates and Delivery Estimates

Available shipping methods, rates, and delivery estimates are shown at checkout when available. Delivery estimates are provided by carriers and are not guaranteed unless expressly stated.

Restricted or Regulated Products

Some products may be restricted by carrier rules, hazardous material regulations, manufacturer requirements, size, weight, or destination. These restrictions may affect available shipping methods, delivery timing, or whether a product can be shipped to a specific address.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, or additional charges caused by incorrect, incomplete, or undeliverable addresses.

Lost, Damaged, or Incorrect Shipments

Please inspect your order when it arrives. If your shipment is damaged, missing items, or contains the wrong product, contact us as soon as possible at admin@legacyautobodysupply.com. Include your order number and photos of the product, packaging, and shipping label when applicable.

Carrier Delays

Once an order is transferred to the carrier, delivery timing is controlled by the carrier. Weather, holidays, service disruptions, and other events may delay delivery.

Questions

Questions about shipping can be sent to admin@legacyautobodysupply.com.